Return Policy

  • We in FISH WASEL obligated to sell fresh fish with highest standards of quality, and make sure of fish examination before delivering to customers.  The customer can return the product in case of any delay.  
  • The customer has the right to exchange the product with another one and taking back the payment in case of delay in delivery for more than 60 minutes.
  • Payments that have been made by bank cheque and credit cards would be return through customers’ bank accounts during 14 work-days. 
  • The customer should follow up the payment process with his bank.